CallCapture

Privacy Policy

Last updated: May 2026

Introduction

CallCapture (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI voice agent services.

Information We Collect

When you interact with our voice AI service, we may collect:

  • Your name
  • Phone number
  • Vehicle information (if applicable)
  • Service requests and inquiries
  • Call recordings and transcripts

How We Use Your Information

We use the information we collect to:

  • Facilitate callbacks from the business you contacted
  • Send SMS notifications regarding your service request
  • Improve our AI voice agent services
  • Comply with legal obligations

SMS/Text Messaging

By providing your phone number and consenting to receive text messages, you agree to receive SMS notifications related to your service inquiry.

Message Frequency: Message frequency varies based on your interactions. You may receive 1-5 messages per service request.

Message and data rates may apply. Check with your mobile carrier for details about your text and data plan.

To opt out of SMS messages, reply STOP to any message. For help, reply HELP or contact us at the information provided below.

Mobile Number Privacy

We do not sell, rent, or share your mobile phone number with third parties for marketing purposes. Your phone number is only used to facilitate communication between you and the business you contacted, and to send service-related notifications.

We may share your phone number with the specific business whose AI agent you interacted with, solely for the purpose of returning your call and providing the service you requested.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of SMS communications

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@parsityaisolutions.com
Website: https://parsityaisolutions.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.